System Implementation

We employ a structured approach to ensure that your system is set up and installed efficiently and effectively. We provide a complete service package, which includes the following.

· Review of installation site

· Pre-installation equipment check

· Equipment set up by experienced technicians

· Installation of operating system and applications

· Connection to network and/or internet

· Set up of desktop icons and start list items – allowing you easy access to your applications

· Copy data from previous systems to new system

We save you time and money by closely monitoring the installation of your system. Our service ensures that all hardware components are present and in operating condition. We help prevent critical data loss by establishing a proper backup routine upon installation. PCS will provide you with the on-going support necessary to keep your system up and running.

   Network Implementation and Integration

Productive Computer Systems Ltd. specializes in network implementation and integration. Our comprehensive services include:

· Design of network system

· Installation of network cabling, switches, routers, firewalls

· Server installation

· Configuring security (user rights)

· Connecting workstations and printers

· Internet connection

· Network documentation

· Training on network use and administration

· Ongoing support

Our expertise includes Novell, Microsoft Windows NT, and Windows 2000 servers.

   Problem Solving & Ongoing Support

After your system is implemented, we can provide professional support to…

· Respond to operational problems with application software.

· Assist with new business requirements

· Correct software problems

· Provide the latest releases of updated software

· Hardware diagnostics and repair

Our support service assures you fast, professional responses to your requests for assistance – whether you need help with a software problem, a system upgrade, or staff training. We give you access to the most current versions of your application software packages. Wherever possible, we correct software problems so that your system can continue to meet your business needs.

   Software Customization & Development

We are experienced in program development in both single and multi-user environments. In developing custom software, we first document your needs, providing detailed specifications of desired functionality and reporting. We then tailor existing software packages to meet as many of your requirements as possible. Every one of our software packages includes...

· Program testing and review with users prior to installation

· User documentation of the custom system application

· Maintenance and modifications as required

Our skilled programmers can customize packages to meet the unique needs of your business or industry, providing you with more flexible solutions. You can have confidence in your custom software solution – it is backed by the strong technical and professional resources of Productive Computer Systems Ltd.

   Training

The most cost effective training can normally be obtained in a classroom environment, but sometimes training for your application is not provided in a classroom setting. Often, even after taking classroom training users require some additional one-on-one training to help apply what they have learned in the classroom to their particular project. Productive Computer Systems Ltd. can assist you with all of your training requirements.

   Web Development and Web Hosting

We provide a complete web presense service. This includes:

· Assistance with domain name selection

· Domain name registration and administration

· Domain hosting for both web and e-mail

· Web site development